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Before you book

What we ask in the first conversation.

No pitch and no demo. 45 minutes on how work actually moves in your firm. Here's what we'll ask, so you can think about it first.

First, recording. We'll ask whether you're happy for us to record and transcribe the call so we can write it up properly. We record only if you say yes. The recording stays with us and is deleted once the write-up is done.

The five questions

  1. 01

    Walk us through one piece of work, from request to done. Where does it sit waiting?

  2. 02

    Who already uses AI here, including on personal accounts? Nobody gets judged on the answer.

  3. 03

    What would count as success in 90 days, and how would you know?

  4. 04

    What must never go into an AI tool here?

  5. 05

    Who checks the work today, and what happens when it's wrong?

Then we play it back. What we heard, what usually causes it, the first thing we'd try, and how you'd know it worked.

Afterwards. Within one working day: a written recap of what we heard and, if there's a fit, a proposal for the two-week review. If there isn't a fit, the recap says so, and it's yours to keep.

Book a call