What is a fractional Chief AI Officer?
A senior person who does the Chief AI Officer job for several businesses, part time. You get the judgement and accountability of the role without a full-time salary.
Which AI tools do you work with?
All the main ones: Claude, ChatGPT, Microsoft Copilot, Google Gemini, open models such as Mistral and Llama, and the AI already built into software you pay for. We're working towards Anthropic's Claude partner certification, and we recommend whichever tool fits. We take no referral fees, so our advice isn't for sale.
Why not just send the team on an AI course?
Do, if they need it. We run team days too. But a course teaches the tools. It doesn't decide which work AI should take, set the rules, or check it paid off. That's the job.
Someone has offered us a 30-day AI launch. How is this different?
A launch delivers a fixed list in a month. We start by finding which list is worth doing, then stay to keep it working and choose what's next. If a fast build is the right move, an associate does it.
Do you sell a platform or a plugin?
No. We don't sell a tool, so we've no reason to steer you to one. What we build or set up for you is yours to keep, on your own accounts.
Who owns what you make for us?
You do: the policy, the routines, the plans and any code we write for you. What we keep is what we brought: our method, our templates and general routines that aren't about your business. That's how we can start quickly and keep prices down.
What happens in a month with nothing to build?
Your lead still owns the plan: checking the numbers, keeping the rules and tools current, reviewing what your suppliers add, coaching your people and finding the next hold-up. You pay for that, and for set time each month, not for a count of automations. If it stays quiet for months, we'll say so and suggest a lighter tier.
Do you guarantee results?
No, and be wary of anyone who does. Before any work starts we agree, from your own figures, what it should save or earn, and we report each quarter on what actually moved. If it isn't earning its place, you can stop on 30 days' notice after the first three months.
Do we have to use synoia?
No. Launch and every retainer include 12 months of it free, whatever your size, because a shared memory makes AI far more useful. If something you already use does the job, we'll build on that instead.
What are Claude Cowork and Claude Code?
Two tools from Anthropic. Cowork lets Claude work alongside your team on files and everyday tasks. Claude Code builds software. We set up either one safely, train your people, and measure what it saves.
Is our data safe?
Rules come before tools. The first month sets what data may go where, and every associate works to those rules. For research and builds we can work on our own private AI, so nothing goes into a public AI service. We hold Cyber Essentials Plus, the government-backed security certification.
We have fewer than 10 people. Is this for us?
Start with Sightline. For many small firms the review and its 90-day plan are all they need.
What if it isn't working?
After the first three months, give 30 days' notice. You keep the policy, the plan and everything we built for you.